Shipping & Taxes

Shipping and Tax Rates

We offer free worldwide shipping. All product prices include applicable taxes for delivery to Europe and Rest of the World. While import duties may apply depending on your country’s regulations, these duties are currently covered by us except for delivery to US and UK.

We recommend reviewing your country’s current import regulations, as they can change without notice. In the rare event that a package is returned due to unpaid duties or taxes, we will issue a refund to your original payment method, minus any return shipping costs and applicable customs fees.

Your order may be subject to import duties and taxes upon arrival in your country. These charges are determined by local customs authorities and vary by destination and we are unable to calculate them in advance.

Your local customs office or the shipping carrier will typically contact you to arrange payment before your package can be delivered.

To ensure accurate pricing and availability, please select your shipping country.

  • ⁠EU Delivery: Prices are including VAT.
  • Rest of the World Delivery: Prices are including VAT.
  • US Delivery: Prices are excluding VAT. Import duties and taxes may apply upon arrival.
  • UK Delivery: Prices are excluding VAT. The 20% GB VAT will be applied upon arrival in the UK.

 

UK Delivery

The UK tax authority now charges 20% GB VAT upon your order’s arrival in the UK. The shipping carrier (DHL, FedEx, etc.) will contact you and guide you through the VAT payment process before delivering your order.

 

US Delivery

A tariff of approximately 39% may be assessed upon import. This charge is determined by U.S. Customs and must be paid by the recipient directly to the shipping carrier before delivery. We do not collect these fees at checkout.

 

Shipping Time


All orders will be processed promptly, and you can expect to receive your purchase within 10-15 business days after your order has been confirmed. Please note that all shipping times are estimates and may vary depending on the destination. During peak periods, delivery times may be longer than usual.

 

Shipping Restrictions


We are actively working to expand our global reach. However, some regions may currently be unavailable for delivery, and certain products may have shipping restrictions.

 

Stolen/ Damaged Parcels


It is the customer’s responsibility to provide a safe and secure shipping address. Ernest Borel are not liable for stolen or missing parcels after a successful delivery has been confirmed. Ernest Borel are not liable for any damage to parcels after they have been successfully delivered to the provided address.

 

Redelivery Fees


If your parcel is being returned to us, please contact us immediately to arrange redelivery. Note that redelivery fees may apply.

 

For any questions, contact us at info@ernestborel.ch